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Shipping & FAQ

How much is shipping?  I would like to pay as much as possible.

Orders $40+ ship free. 
All other orders ship for a flat rate of $3.95.

These orders are shipped via 
USPS Ground Advantage.

If you would like your order to ship via USPS Priority Mail, this option will be available to you at checkout.  The shipping charge will be based on the weight of your order, and maybe also on how much I like the street name in your mailing address.

Worldwide (excluding Europe):  
Orders $75+ ship free.  
All other orders ship for a flat rate of $20.95.  

I no longer ship to Europe via this site, due to a change in shipping rules.
My sincere apologies for this inconvenience!

If you are in Europe and would like to place an order, you can do so here.  However, please contact me first (I will need to temporarily adjust the shipping policy to allow for an international order).   

Agh!  Why is U.S. shipping so expensive?
If any of these rates seem high, please know that I cover a portion of the shipping costs for all orders (U.S., Worldwide . . . shipping is pricey these days).

Each order is shipped in a protective rigid mailer to insure that your card arrives in good condition (not bent or curled). 

The USPS requires that any rigid mailer (even if completely flat and containing one greeting card) must be labeled and sent as a "package."  This means that if I ship one card to my neighbor three houses down the street, the shipping cost of the package will be $4.50.  

Yes, I did actually prepare this label to see what the price was.  I should send it, right?  Seems like a good use of funds.  Now I just have to figure out what my neighbor's name is, or if anyone actually lives there.

Cheaper Shipping Option for Domestic 1 Card Orders
If you are buying 1 card only, and the card size is 4-Bar (3.5 x 4.875 inches) or A2 (4.25 x 5.5 inches), you can contact me to ask for stamp price shipping (currently 66 cents).  I can ship your card with a stamp, but there is a chance that the card will arrive slightly curved or bent.  In most cases, the card should arrive in perfectly decent condition, but I can't guarantee this.   

Ghhh!  Why is international shipping so expensive?
I cover a portion of the shipping costs for all orders.  Shipping is expensive.

For orders shipping to Canada, I prepay the Duties and Taxes Fee, which is $6.95. 

Shipping one card to Canada costs $21.80. 

This is due to the USPS requirement that a rigid mailer be sent as a package (the shipping costs for packages are much higher than shipping costs for envelopes).

Shipping a package that weighs between 8 oz - 32 oz costs $29.05.  

The majority (95%) of orders that I ship to Canada are over 8 oz, so most orders cost $29 to ship, and some cost $41.   

Orders shipping to other countries have higher postage costs.

How long will it take to receive my order?

Your order will be processed and shipped out from the Fomato studio within 2-3 business days.*
USPS packages can arrive quickly sometimes, but occasionally, a mail carrier may place your order into a favorite armpit and head out to the desert for a vipassana retreat.  I hope you receive your cards within a quick and reasonable period - please feel free to contact me if you do not.

*Exception:  During sale events, 
orders will be processed and shipped out within 5-8 business days.

What are your card sizes?

Greeting Cards
 size: 3.5 x 4.875 inches
A2 size: 4.25 x 5.5 inches
A7 size:  5 x 7 inches

Flat Notecards
Mini:  2 x 3.5 inches (no fold)
Large:  5 x 7 inches (no fold)

What kind of paper, ink, and envelopes do you use?
Vector cards are printed with environmentally-friendly, vegetable-based inks on matte, FSC-certified, post-consumer recycled card stock.  Letterpress cards are printed on cotton, tree-free paper with magical ink from New Zealand rainbows.  The cards are paired with assorted colored (slate, chocolate, sunshine, charcoal, peacock, cobalt, clover, pool, beet, aubergine, etc.), Kraft, metallic and white vellum envelopes - whatever seems to fit the card best.  

I am a wholesaler.  How can I get more information or place an order?
Thanks for your inquiry!  Please feel free to call 323.387.9480 or email.  Wholesale information is also available at the Fomato Wholesale site.  If you'd like to place an order, please send along your store's resale/tax number.  California retailers, please fill out and send this resale certificate - it must be on file before your order can ship.  Or if you prefer to do none of the above, you can go herehere or here.  Gracias!

Q:  What is red and invisible?
A:  No tomato!

My friend Calvin invented this joke, and I seem to be the only one who likes it.  But I like it enough for everyone else.

    Rummaging Region